All reservations made through the portal www.cabanasdevendaval.com (hereinafter, the Website), owned by MARIA BEATRIZ VERDES VEIGA, are subject to these general terms and conditions (hereinafter, GTC).
The GTC are complemented by the Legal Notice and the Privacy Policy, which must be accepted in full by the Users of the Website prior to making the purchase and, once accepted, will be deemed to be included in the GTC for the appropriate legal purposes.
By booking on the Website, you automatically accept these conditions. Please read them carefully.
The reservation of any service entails the full and unreserved acceptance of each and every one of these GTC, without prejudice to the acceptance of the particular conditions that may be applicable when acquiring certain services.
MARIA BEATRIZ VERDES VEIGA is authorized to unilaterally modify each and every one of the obligations set forth in these conditions, without prior notice, with the exception that this power of modification cannot affect contracts that are in force at that time.
The services offered are directed solely and exclusively to natural persons of legal age and legal persons, considered as “consumers” or “users” in the current legislation that is applicable.
The Web does not require prior subscription for simple navigation, access or use of the service in question.
SELLER/OPERATOR DATA
Company name: MARIA BEATRIZ VERDES VEIGA
Trade name: CABANAS DE VENDAVAL
Registered office: CALLE PORTO DE BARIZO 10A, 15113 – BARIZO – MALPICA DE BERGANTIÑOS (A CORUÑA)
CIF: 47358165S
Prior administrative authorisation, REAT No.: CA-CO-000171, the competent body in charge of its supervision being the Axencia Turismo de Galicia, dependent on the Presidency of the Xunta de Galicia.
SALES POLICY AND PAYMENT CONDITIONS
CABANAS DE VENDAVAL offers users the possibility of making online reservations for Accommodations.
The minimum stay is 3 nights in high season. The high season is from June 15 to September 15, Easter, long weekends and holidays, and the low season is the rest of the year.
A reservation is understood to be a request for tourist accommodation units with a minimum of 24 hours’ notice.
The user is responsible for correctly declaring the number of people who will occupy the accommodation. Accommodation for children up to 3 years old is free, therefore they should not be included in the number of guests.
For online reservations at CABANAS DE VENDAVAL you must complete the “Reservation” form. This form indicates the reservation details, the details of the reservation holder and the type of payment.
When making the reservation, you will be asked for an advance payment of 40% of the total stay, which will be charged to your credit/debit card, as agreed and according to the reservation method. The reservation will not be considered finalized until the amount of 40% is reflected in our bank account.
To complete the reservation and proceed with payment, a credit/debit card number must be provided through the secure payment platform Servired/RedSys. At no time are any card details stored in our database. These details are always processed by the bank.
The card is a guarantee to confirm the reservation (if it is not valid, the reservation will be automatically cancelled).
PRICES
The price of each accommodation is the one that appears on our website, being reflected per accommodation and night according to the chosen regime and includes VAT.
Pet accommodation costs €8/night.
Once the reservation is confirmed, it cannot be modified on the website. For any queries or procedures regarding your reservation, call us on 619148612 or use our contact form on the website indicating your reservation.
TIMETABLES
Entry into the accommodation takes place from 4 p.m. and departures before 12 noon. Access to the premises and cabins is via a code.
Any client who does not leave the accommodation they are occupying at this time will be deemed to have extended their stay for one more day. This extension will always be subject to agreement between the parties and the availability of places with the same or similar characteristics to those they were occupying. These times may be flexible if circumstances permit, and you must consult us about the possibility of modifying them in advance.
If the time of entry to the accommodation is expected to be later than 4 p.m., you must notify us in advance by calling 619148612. If you do not notify arrivals outside of hours, the establishment may dispose of the accommodation.
If the client decides to leave our establishment early, the total amount of the agreed stay will be charged.
RULES FOR USE OF THE ACCOMMODATIONS
Guests of the establishment are responsible for the care of the cabin during their stay. At the end of their stay, any damage will be paid by the client.
Smoking is prohibited inside the cabins.
Loud music and noise are prohibited after 12 midnight.
The use of the pool is limited to daytime hours, and in the case of minors they must always be accompanied by an adult.
Respect for the furniture must prevail, as well as taking care of the inventory.
During the night there must be silence, just as during the day the other guests must be respected.
Pets:
It is mandatory to bring their own bed so that they do not look for alternative places to sleep and do not feel strange.
They are not allowed to use the sofa and beds.
So that they do not disturb other guests or relieve themselves where others can roll around, they are not allowed to walk loose on the property. In order to release them on the other side of the accommodation there is a farm where they can be at their leisure
They are not allowed to stay alone in the accommodation. Any damage that may be caused will be the responsibility of its owner.
CANCELLATIONS AND RIGHT OF WITHDRAWAL
At any time the user may withdraw from the reservation made, having the right to the refund of the amounts that he has paid, under the following conditions:
The reservation money will be refunded in case of cancellation more than 15 days before the arrival date.
40% of the reservation will be charged in case of cancellation between 15 and 7 days before the arrival date.
100% of the reservation will be charged in case of cancellation between 7 days and the arrival date.
To exercise the right of withdrawal you must notify us by phone 619148612 or using the contact form on the website, indicating your reservation details.
CUSTOMER SERVICE
To contact us, in our customer service department, we provide you with different means of contact that we detail below:
Telephone: 619148612.
Telephone service hours from Monday to Sunday from 9 a.m. to 9 p.m.
E-mail: info@cabanasdevendaval.com
Postal address: CALLE PORTO DE BARIZO 10A, 15113 – BARIZO – MALPICA DE BERGANTIÑOS (A CORUÑA)
All communications and notifications between users and MARIA BEATRIZ VERDES VEIGA will be considered effective for all purposes, when they are made through any of the means detailed above.
There are complaint forms available to the customer, which can be requested through the aforementioned means.
OUT-OF-COURT DISPUTE RESOLUTION (RESOLUTION PROCEDURES)
Disputes between the parties that may arise from contracts concluded exclusively by electronic means may be resolved out-of-court through the online dispute resolution platform published by the European Commission, where all the information necessary to exercise the corresponding actions will be found.
The link to the platform from which the corresponding claim may be made is the following:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
JURISDICTION AND COMPETENCE
In the event that a consumer and user is involved, the parties submit, for the resolution of conflicts arising from these general conditions of sale, to the Courts and Tribunals of the civil order corresponding to the consumer’s domicile, pursuant to their specific regulations.